Configuration

The Patter constructor accepts PatterOptions. Pass a carrier instance and a phone number — everything else flows through environment variables unless you override it.

Minimal config

import { Patter, Twilio } from "getpatter";

const phone = new Patter({ carrier: new Twilio(), phoneNumber: "+15550001234" });  // TWILIO_* from env

The carrier instance reads credentials from environment variables when you don’t pass them explicitly. See Carrier for the full list.

Constructor parameters

Parameter	Type	Required	Default	Description
`carrier`	`Twilio \| Telnyx`	Yes	—	Telephony carrier instance. Reads credentials from env vars when arguments are omitted. See Carrier.
`phoneNumber`	`string`	Yes	—	Your phone number in E.164 format.
`webhookUrl`	`string`	Conditional	—	Public hostname for webhooks (no protocol prefix, no path). Required unless using `tunnel: true` in `serve()`.
`tunnel`	`CloudflareTunnel \| StaticTunnel \| boolean`	No	—	Tunnel directive. `true` is shorthand for `new CloudflareTunnel()`. See Tunneling.
`pricing`	`Record<string, Partial<ProviderPricing>>`	No	—	Override default provider pricing estimates. See Metrics.
`persist`	`boolean \| string`	No	`true` (on, platform default path)	Persist the dashboard’s call history to disk so it survives process restarts. Defaults to ON since 0.6.2 — pass `persist: false` to keep the prior ephemeral-RAM-only behaviour. See Persistent dashboard history below.

Webhook URL Format

The webhookUrl must be a bare hostname with no protocol prefix or path:

// Correct
webhookUrl: "abc123.ngrok.io"

// Wrong — will throw
webhookUrl: "https://abc123.ngrok.io"
webhookUrl: "abc123.ngrok.io/webhooks"

The SDK constructs full URLs internally (e.g., https://{webhookUrl}/webhooks/twilio/voice).

Telnyx: Telnyx is a fully supported alternative to Twilio, with feature parity for DTMF, call transfer, recording, and cost tracking.

Environment variables

Every credential resolves from an env var when the matching argument is omitted. See .env.example in the repo for a complete list.

Env var	Used by
`TWILIO_ACCOUNT_SID`, `TWILIO_AUTH_TOKEN`	`new Twilio()`
`TELNYX_API_KEY`, `TELNYX_CONNECTION_ID`, `TELNYX_PUBLIC_KEY` (optional)	`new Telnyx()`
`OPENAI_API_KEY`	`new OpenAIRealtime()`, `new OpenAITTS()`, `new WhisperSTT()`
`ELEVENLABS_API_KEY`, `ELEVENLABS_AGENT_ID`	`new ElevenLabsTTS()`, `new ElevenLabsConvAI()`
`DEEPGRAM_API_KEY`	`new DeepgramSTT()`
`CARTESIA_API_KEY`	`new CartesiaSTT()`, `new CartesiaTTS()`
`RIME_API_KEY`	`new RimeTTS()`
`LMNT_API_KEY`	`new LMNTTTS()`
`SONIOX_API_KEY`	`new SonioxSTT()`
`ASSEMBLYAI_API_KEY`	`new AssemblyAISTT()`

Runtime env vars

These tune SDK runtime behaviour (no credential lookup).

Env var	Default	Effect
`PATTER_LOG_DIR`	unset	Persistent dashboard root (see Persistent dashboard history below).
`PATTER_LOG_RETENTION_DAYS`	`30`	Days of disk history to retain. `0` disables cleanup.
`PATTER_LOG_REDACT_PHONE`	`1`	Mask phone numbers in `metadata.json` (last 4 digits). Set to `0` to store full E.164.
`PATTER_DASHBOARD_NOTIFY`	enabled	Set to `0`, `false`, `no`, or `off` (case-insensitive) to skip the fire-and-forget dashboard ingest POST. Use this when you embed Patter alongside your own Express server on port 8000 to avoid 404 spam in your access log.
`PATTER_BIND_HOST`	`127.0.0.1`	Host the embedded server binds to. Set to `0.0.0.0` when running inside a container whose port must be reachable from the host (e.g. `docker run -p 8000:8000` — Docker’s port-mapping cannot forward to a 127.0.0.1 listener inside the container).

PATTER_BIND_HOST defaults to loopback on purpose — exposing the embedded server on 0.0.0.0 outside a containerised deployment puts the dashboard and webhook routes on every interface. Pair PATTER_BIND_HOST=0.0.0.0 with the dashboardToken option on serve() (or skip the dashboard) before going public.

PATTER_DASHBOARD_NOTIFY only gates the standalone-dashboard ingest webhook. It does not disable the embedded dashboard you can serve from phone.serve({ dashboard: true }) — that route runs in-process and is unaffected.

Examples

OpenAI Realtime on Twilio

import { Patter, Twilio, OpenAIRealtime } from "getpatter";

const phone = new Patter({ carrier: new Twilio(), phoneNumber: "+15550001234" });

const agent = phone.agent({
  engine: new OpenAIRealtime({ voice: "alloy" }),
  systemPrompt: "You are a friendly receptionist.",
  firstMessage: "Thanks for calling!",
});

OpenAI Realtime on Telnyx

import { Patter, Telnyx, OpenAIRealtime } from "getpatter";

const phone = new Patter({ carrier: new Telnyx(), phoneNumber: "+15550001234" });

const agent = phone.agent({
  engine: new OpenAIRealtime(),
  systemPrompt: "You are a friendly receptionist.",
});

Pipeline mode

import { Patter, Twilio, DeepgramSTT, ElevenLabsTTS } from "getpatter";

const phone = new Patter({ carrier: new Twilio(), phoneNumber: "+15550001234" });

const agent = phone.agent({
  stt: new DeepgramSTT({ endpointingMs: 80 }),
  tts: new ElevenLabsTTS({ voiceId: "rachel" }),
  systemPrompt: "You are a helpful assistant.",
});

Persistent dashboard history

By default the dashboard is an in-memory ring buffer — restart the process and the call list is empty. Pass persist to keep per-call records (metadata.json, transcript.jsonl, events.jsonl) on disk and rebuild the dashboard on the next startup. No external database required.

`persist` value	Behaviour
omitted / `undefined` (default)	Persistence is on. Falls back to `PATTER_LOG_DIR` when set; otherwise writes under the platform default location. Changed from opt-in to default-on in 0.6.2 so the dashboard’s hydrate path can rebuild call history across process restarts without extra wiring.
`false`	Force-off. Disk writes are skipped even when `PATTER_LOG_DIR` is set.
`true`	Write under the platform default location (see below). Equivalent to `PATTER_LOG_DIR=auto`.
`"<path>"` (string)	Write under the supplied path (`~` is expanded). Equivalent to `PATTER_LOG_DIR=<path>`.

When persist is set explicitly the env var is ignored. When persist is undefined, PATTER_LOG_DIR continues to work as a deployment-time override.

Platform default location

Platform	Default root
macOS	`~/Library/Application Support/patter`
Linux	`$XDG_DATA_HOME/patter` (falls back to `~/.local/share/patter`)
Windows	`%LOCALAPPDATA%\patter`

Simplest opt-in

import { Patter, Twilio, OpenAIRealtime } from "getpatter";

const phone = new Patter({
  carrier: new Twilio(),
  phoneNumber: "+15555550100",
  persist: true,                    // platform default location
});

const agent = phone.agent({
  engine: new OpenAIRealtime(),
  systemPrompt: "You are a friendly receptionist.",
});

Custom path

const phone = new Patter({
  carrier: new Twilio(),
  phoneNumber: "+15555550100",
  persist: "/var/log/patter",       // explicit path; ~ is expanded
});

Env-var override (deployment-time)

Leave persist unset in code and let ops decide per environment:

# Production: keep history under a managed volume
export PATTER_LOG_DIR=/var/log/patter

# Dev: platform default
export PATTER_LOG_DIR=auto

# CI: leave unset → no disk writes

const phone = new Patter({ carrier: new Twilio(), phoneNumber: "+15555550100" });
// `persist` defaults to undefined → reads PATTER_LOG_DIR

Programmatic hydration on startup

phone.serve() calls MetricsStore.hydrate(logRoot) automatically when persistence is enabled, so the dashboard repopulates from disk before the first call lands. You can call it directly if you build the store yourself:

import { MetricsStore } from "getpatter/dashboard/store";

const store = new MetricsStore();
const restored = store.hydrate("/var/log/patter");
console.log(`Restored ${restored} calls from disk`);

hydrate() is idempotent — callIds already in the store are skipped, and unparseable records are logged at debug level rather than aborting.

Retention

# Default: 30 days. Old day-directories are swept on ~2% of calls (no daemon).
export PATTER_LOG_RETENTION_DAYS=30

# Keep forever — opt out of automatic cleanup
export PATTER_LOG_RETENTION_DAYS=0

Retention defaults to 30 days and phone numbers in metadata.json are masked by default (last 4 digits) via PATTER_LOG_REDACT_PHONE. If you need to keep call history indefinitely or store full E.164 numbers, set those env vars explicitly — and gate access to the log root, since transcript.jsonl is never redacted and may contain customer PII spoken during the call.

See Call logging for the full layout, schema, and reading patterns.

Loading from .env

// Node 20.6+: --env-file flag
// node --env-file=.env --loader tsx index.ts

import { Patter, Twilio, OpenAIRealtime } from "getpatter";

const phone = new Patter({
  carrier: new Twilio(),                              // reads TWILIO_* from env
  phoneNumber: process.env.PHONE_NUMBER!,
  webhookUrl: process.env.WEBHOOK_URL!,
});

const agent = phone.agent({
  engine: new OpenAIRealtime(),                       // reads OPENAI_API_KEY
  systemPrompt: "You are a helpful assistant.",
});

Telnyx delivers 16 kHz PCM audio natively, so no transcoding is needed. Twilio uses mulaw 8 kHz, which the SDK transcodes automatically.

Never hardcode API keys, tokens, or secrets in your source code. Always use environment variables or a secret manager.

Get Started

Setting up Patter

Observability

Integrations

Development

Configuration

Configuration

Minimal config

Constructor parameters

Webhook URL Format

Environment variables

Runtime env vars

Examples

OpenAI Realtime on Twilio

OpenAI Realtime on Telnyx

Pipeline mode

Persistent dashboard history

Platform default location

Simplest opt-in

Custom path

Env-var override (deployment-time)

Programmatic hydration on startup

Retention

Loading from .env

​Configuration

​Minimal config

​Constructor parameters

​Webhook URL Format

​Environment variables

​Runtime env vars

​Examples

​OpenAI Realtime on Twilio

​OpenAI Realtime on Telnyx

​Pipeline mode

​Persistent dashboard history

​Platform default location

​Simplest opt-in

​Custom path

​Env-var override (deployment-time)

​Programmatic hydration on startup

​Retention

​Loading from .env

Configuration

Minimal config

Constructor parameters

Webhook URL Format

Environment variables

Runtime env vars

Examples

OpenAI Realtime on Twilio

OpenAI Realtime on Telnyx

Pipeline mode

Persistent dashboard history

Platform default location

Simplest opt-in

Custom path

Env-var override (deployment-time)

Programmatic hydration on startup

Retention

Loading from .env